SHIPPING & RETURNS
No-not yet. We plan to open online stores overseas later on.
Yes, we ship to all states in the United States (excluding Alaska and Hawaii).
If your order is $150 or more, you don’t have to pay for shipping!
We offer the following shipping options:
• Next day air shipping
• 2 day air shipping
• Standard ground shipping (1-5 business days).
We ship through UPS or DHL.
Yes, you will be provided with a tracking number once your order has been shipped. You can get this tracking number in your confirmation email or, if you have an account on our website, you can simply sign into your account and click on “My Orders”. This section will let you see where your order is as soon as it has been shipped.
RETURNS & EXCHANGES
We offer free returns on all products. If you are not 100% satisfied with your purchase, you may return unused products within 14 days of the original shipped date for a prompt refund or exchange. An original receipt is required for all returns.
Yes, we will accept unopened products for return.
Yes, we do. We provide labels for return shipping.
Yes, we do. We require that you send a picture of the damaged product to us via email before we initiate the return. We’ll then be more than happy to send you a new undamaged replacement product or issue a full refund.
No, we do not. To maintain the quality of our products, all opened items cannot be returned.